Another method used by companies to resolve contractual disputes is by reaching a mutual agreement via a third-party mediator. Mediation has the advantage of achieving the satisfactory results without deciding a "winner" or "loser" as a trial or arbitration requires. Good mediators see both sides of an issue with objectivity and empathy for the position of each party. Unlike arbitration where deliberation of the dispute rests with the arbitrator, mediation is a collaborative process between and among the parties and the mediator. The mediator brings honed people skills and the art of persuasion to the negotiating table. Denny has over 15 year of experience resolving disputes by mutual agreement.