Another method used by companies to resolve contractual disputes is mediation. It has the advantages of arbitration without binding the parties to an outcome they don’t agree with. Good mediators see both sides of an issue with both objectivity and empathy for the otherwise fervent position of each party.
However, unlike arbitration where deliberation of a dispute rests solely with the arbitrator, mediation is a collaborative process between and among the parties and the mediator. The mediator must bring sensitive interpersonal skills and the art of persuasion to the negotiating table. Denny brings 15 years of experience negotiating successful settlement agreements, as most litigation matters settle short of trial.